I had the chance of being introduced to Mr. Hung from Vietnam Sunshine Travel. He organized all my travels from hotels, tours, transportation by bus and by plane, airport and hotel pickups and more. Once I had troubles with a bus driver, I called Mr. Hung who took care of the problem and on my way I went! He speaks very good English and was always available when I needed him. He made my month + travel to Vietnam and Cambodia a real joy. He was extremely helpful! I wholeheartedly recommend him. He also manages La Suite http://www.hanoilasuitehotel.com/ which, if is run like his travel agency, is probably a gem. Visited January 2015